Frequently Asked Questions
Everything you need to know about our artificial grass service
What should I check when choosing artificial grass installers in Norwich?
Discuss the complete installation, including removal of the existing surface, base preparation, drainage, edging and joins. Ask to see examples of the installer's work and check the written quote, product specification, aftercare guidance and any product or fitting warranty terms before agreeing the project.
How long does artificial grass installation take?
The programme depends on the lawn size, access, removal work, ground conditions and the preparation needed. We discuss the proposed work and timing after assessing your garden. Include any patio or edging work in that discussion so the installation can be planned together.
How do I choose between different types of artificial grass?
Compare samples for colour, texture, pile height and the intended use. Explain how much the lawn will be used, whether you have pets and the maintenance you can undertake. We discuss these choices with the preparation and drainage needed for your garden.
What is included in an artificial grass supply and fit quote?
Ask for the measured area, selected grass, removal of the old surface, base preparation, edging, joins, drainage work and waste removal to be clearly described. Check exclusions and VAT treatment. We provide a written quote based on the site survey.
Can I compare samples before choosing my lawn?
Discuss available samples with us at your consultation. Comparing colour and texture beside your existing paving and planting helps you choose a finish for the garden rather than relying only on photographs.
How long does artificial grass last?
Lifespan depends on the product, installation, use and ongoing care. Ask us for the manufacturer warranty and maintenance guidance for the grass you choose; a warranty is not the same as a guaranteed service life.
Is artificial grass safe for pets and children?
Tell us about pets, children and any play equipment when booking your survey. We discuss product suitability, drainage, cleaning and any additional requirements for the intended use. Ask to review the specification for the selected product rather than relying on appearance or softness alone.
Can you install artificial grass on slopes, shaded areas, or rooftops?
Absolutely. We tailor every installation to your property's specific requirements, whether it's a sloped garden, a shaded courtyard, or a rooftop terrace.
Will weeds grow through artificial grass?
Ground preparation and the specified installation system help manage growth from below. Debris can still collect on the surface or around edges, so regular cleaning and the product-specific care routine remain important.
Is artificial grass suitable for commercial spaces?
Yes—we install in offices, schools, nurseries, and retail spaces across Norwich. Our commercial-grade products are designed for heavy foot traffic and high-use environments.
Do you offer other landscaping services?
Yes—we're also specialists in porcelain patio tiles, fencing solutions, driveways, decking, garden design, and complete outdoor transformations.
How much does artificial grass cost?
Prices vary depending on the product chosen and site conditions. Contact us for a free, detailed quote tailored to your garden or commercial space. We offer transparent pricing with no hidden fees.